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    We offer a wide range of results-driven services at Smart Age Solutions, and we don’t settle for less than optimum quality. We create precise, fully customizable solutions that span intelligently across Search, Social, SEO, Retargeting, Email Marketing, Localized Strategy, and eCommerce.

    Our team of industry experts helps businesses succeed in an increasingly digital world by using practices and platforms that deliver results today while planning for what’s coming tomorrow.

    Smart Age is a company where everyone has a chance to grow and a friendly environment where others help you reach your goals and achieve success.

    Based on the description below, we are looking for a Digital Account Manager to join our superstar team!

    RESPONSIBILITIES:

    • Strengthening the partnership between client and company;

    • Own relationship with customers: Onboarding, user adoption, ensuring retention and satisfaction, and managing risk;

    • Growth relationship (cross-sell & up-sell) based on client needs for growth;

    • Assure customer success on an ongoing basis;

    • Establish a trusted advisor relationship with each assigned customer and help expand the continued value of our product and services;

    • Work with customers to establish critical goals and aid them in achieving them to provide ultimate value;

    • Advocate customer needs and issues cross-departmentally;

    • Work within a team to build a world-class Customer Success unit.


    You must have:

    • Fluent English is a MUST;

    • Proven experience in account management, customer success management, or equivalent history of increasing customer satisfaction, adoption, and retention;

    • Organized and detail-oriented, and have the ability to work independently;

    • Service-minded and excellent strategic capability in balancing commercial outcomes and customer needs;

    • A proactive problem-solver by nature and a positive mindset;

    • Higher Education Degree;

    • Experience with the digital landscape;

    • Proven experience in managing multiple projects at the same time;

    • Strong usage of time-management skills;

    • Excellent communication skills;

    • Demonstrate the ability to overcome obstacles and be proactive in finding creative solutions;

    • Excellent relationship-building skills;

    • Excellent analytical skills;

    • Strong negotiation skills, with the ability to follow through on client contracts.


    What are your opportunities?

    • Join a successful international company with endless potential.

    • Get a chance to grow - both personally and professionally.

    • Become part of an inspiring and collaborative working environment!


    We are happy about every application - your gender, age, origin, religion, or sexuality do not matter.

    Check out all our open roles at: https://www.linkedin.com/company/smart-age-solutions/.

    To apply, please send your resume to: hr-brazil@smartagesolutions.com and submit a short 1-minute video introducing yourself and explaining why you think you would be a good fit for Smart Age Solutions. (If unable to send the video via email, please upload the video via https://wetransfer.com)

     

    We’re excited to meet you!

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    Corporate Marketing Manager

    Certified and
    awarded by

    Google
    Facebook
    Waze
    Shopify

    “Smart Age is a valued digital partner to London Jewelers. We rely on their quality and expertise to run our business.”

    Sherry Mesh

    VP of Marketing and Advertising

    “I wanted to let you know how grateful we are for the participation in the digital marketing plan. We have seen amazing results from Smart Age Solutions that we have not seen with other brands or firms. Our year-to-date stats are up and above our expectations, and we’re very happy with the overall results that Smart Age Solutions provides.”

    Brandon Lawrence

    Marketing Manager

    “Smart Age has helped us tremendously with our marketing efforts. They’ve helped us to build a consistent and on-going strategy, which they also execute for us. We are happy to have an agency who specializes in our industry, and is full-service.”

    Leslie Gordon

    Director of Marketing

    “We have seen a significant improvement in our organic results and rankings on Google since Smart Age implemented their SEO strategy. We have also been noticing a lot more interest in-store and recommend them highly for SEO.”

    Kiley Schiffman

    Director of Marketing

    “The success of the Albriton’s-Mikimoto campaigns relies on the powerful supervision provided by Smart Age. They are creative, effective, and innovative marketers and strategists, true experts in the digital industry.

    We recommend them to anyone seeking marketing and tech support.”

    Cameron Albriton

    Owner

    “Smart Age Solutions has gone above and beyond our expectations to help us develop our website and marketing strategy that best fits our business needs. In our 75 years of business, we have worked with several advertising companies, but have seen the most effective results with Smart Age Solutions. Since working with SAS, our business has seen phenomenal results and website sales compared to last year. We highly recommend Smart Age Solutions for a highly effective and useful strategy that makes a measurable difference.”

    Michael Karaman

    President

    Speak To An Expert

    (212) 719 9521

    Our team of marketing experts are here for you. With years of experience in the world of digital marketing specializing in jewelry stores, we know exactly what it takes to bring your store to the next level. Call us today, and we can begin a new chapter in your brand’s story.

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    97%

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